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Shipping & Returns

Because products decrease in value over time, we offer partial refunds for items returned more than 30 days after delivery. In addition, we may reduce the refund further based on the condition of the merchandise. We also deduct the original and return shipping charges from your refund, as described in the web. 

The unconditionally returns from our customers are acceptable within 7 days after you get the package. Please send the photographs clearly showing the problem with the item. Once it is confirmed, you can send the item back to us. And after we've confirmed the arrival of the package you returned, we will send the replacement or refund you the payment (only the payment for the item, the original shipping cost is excluded).

We will exchange or refund your purchase within 7 days of the original delivery date. The products must be unused and in the same condition as you received them. In order to obtain a return authorization, please contact us. Note All returns and cancellations are subject to a 20% restocking fee, unless the product (s) defective (hardware and/or manufacturing) or not depending on your order. When the item (s) are faulty or not as ordered we will provide a replacement/repair at no cost to the customer.
Claiming the feeling of different products of the imagination, will not be because of the return or restitution. Note that because the materials are natural products, small marks cannot be considered affect. These marks will not affect the performance shoes.